safety
Minneapolis diverted thousands of mental health calls from police. Its costs and oversight are under scrutiny.
Summary by The Minneapolis Editorial Desk Star Tribune
· August 21, 2026
· 1 min read
Photo: Star Tribune · view original
Story provenance No corrections
Summary created by The Minneapolis Editorial Desk — automated, rule-governed Published by Star Tribune Original story Read at the source Source published Aug 21, 2026 Indexed here Aug 21, 2026 AI assistance Automated summary drawn from the source’s own published text Prepublication human review No — editorial rules, flagged-item review, and published samples
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Key points Further details about the city's handling of mental health calls and the concerns surrounding the private contractor are available from the source, including the findings of the recent city study and the comments of the former supervisor. A city's approach to handling mental health calls has undergone a significant change, with thousands of calls being diverted from police.
A city's approach to handling mental health calls has undergone a significant change, with thousands of calls being diverted from police. However, the costs and oversight of this new approach are now being scrutinized.
A former supervisor and a recent city study have raised concerns about the tracking of staff for the behavioral crisis response team, which is operated by a private contractor. They claim that the city is failing to properly track this staff.
Further details about the city's handling of mental health calls and the concerns surrounding the private contractor are available from the source, including the findings of the recent city study and the comments of the former supervisor.
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Category: safety Published: August 21, 2026 Source: Star Tribune Reading time: 1 min
Frequently asked about this story
What is this story about? A city's approach to handling mental health calls has undergone a significant change, with thousands of calls being diverted from police. However, the costs and oversight of this new approach are now…
When was this published? This article was first published on August 21, 2026 by Star Tribune and curated for The Minneapolis readers.
Who reported this story? This story was reported by Star Tribune. To learn more about how The Minneapolis selects and reviews stories, see our editorial standards .
Where can I find related coverage? See more safety coverage from The Minneapolis, or browse our daily briefing and topic hubs .
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